We are extremely pleased with this bed and the company's customer service. It arrived approximately one week after we placed the order and gave our UPS man are workout for the day. It arrived in three boxes, the lightest of which was about 75 pounds. The box with the bed frame is rather long making it awkward and heavy. Each box contains all the parts of one component of set which allowed us to put together a component at a time over the weekend. I recommend assembling the bottom sections first and then the bed frame. Pay attention to the size and weight of the bed. We put the bed together in the living room and then had difficult time navigating the tight turns of our hallway.
This is a well constructed piece. It is composed of particle board and laminate. I think it is solid and will last. Each component has a serial number on a sticker on one of the larger wood pieces. You need to write this number down, there is a spot provided on the instruction booklet even. The instructions are clear. I had no problem with pieces fitting improperly or missing/wrong drill holes. I was missing a few dowels used to anchor the drawers together before screwing. I called the company's customer service department on a Saturday after 5 pm and spoke with a live person who only asked me to provide the serial number off the furniture. They sent the pieces with no fuss via FedEx.
The drawers and cabinet can be placed on either end to best fit your room's layout. There is storage aplenty here. The three drawers seem a little shallow, but are so wide they make up for it. The toy box with shelf and storage cabinet side are great as well. The cabinet is deep since it goes back half the width of the bed. For the time we've left off the door on the cabinet and have placed bins inside. We especially like the bedside cubby, which replaces a nightstand. The area under the bed is a great little play area for my daughter. She's set up house for her dolls. You will need a 36" curtain rod if you're copying the photograph. For light underneath we installed a small fluorescent light bar, screwed into the bottom of the bed frame. I can imagine a bean bag under there for hanging out when she's older.
One thing that surprised me was how much this bed fills the room visually. It is about 46" tall so there is a horizontal AND vertical footprint with this bed. We love it because it does economize the space. At this point we do not need another dresser in the room. We bought this bed for our daughter's fourth birthday. The manufacturer recommends this bed for ages six and up. Rolling out of the bed is not the concern, I believe, but steadiness on the ladder by sleepy littles. I would definitely recommend this bed to others.
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